Social Media Policy Guide

The Virginia Telemental Health Initiative (VTMHI) social media accounts exist to share information relevant to VTMHI services, activities, policies, successes, and other information. We encourage free and charitable clinics and representatives of free and charitable clinics, VTMHI staff, volunteers, and stakeholders, and other interested parties to follow and engage with VTMHI on Facebook, LinkedIn, and Instagram. We welcome questions and comments on our pages, but please note that this is a moderated online discussion site and not a public forum, nor is it intended for patient care related activities. For criticisms or concerns, please contact

These rules of engagement are the key guidelines for interactions with VTMHI on social media.

Material covered by this policy includes not just comments and posts, but also images and links to other sites. VTMHI reserves the right to remove any material that, in whole or in part, does not comply with this policy or applicable law.

VTMHI also reserves the right to remove material that:

  1. Reveals protected health information about patients, volunteers or affiliated staff;
  2. contains anything obscene, vulgar, or sexually explicit;
  3. is spam;
  4. advocates or depicts illegal activity;
  5. targets or disparages any ethnic, racial, religious, gender, or other type of group;
  6. contains personal attacks of any kind, including fraud, or slander;
  7. promotes violence against others, including fighting words (words indicating a willingness to fight) and threats;
  8. promotes private or personal business ventures, services, and products;
  9. includes external links;
  10. campaigns for public office or promotes a political organization or candidate;
  11. infringes on copyrights or trademarks;
  12. jeopardizes the safety of personnel or the conduct of operations or investigations;
  13. is off topic.

In addition, VTMHI reserves the right to remove material containing computer viruses or that otherwise may disrupt, damage, or restrict the use of any computer software, hardware, or telecommunications equipment.

Please note that material or links created by anyone other than VTMHI that are posted on VTMHI’s social media channels does not reflect the opinions and position of VTMHI.

VTMHI reserves the right to remove any comments, posts or tags, and take actions to block accounts that associate the organization and its pages and programs with a false partnership or activity. Specific action to any of the above will be considered on a case-by-case basis by communications and other departments (including legal counsel), if necessary.

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